Contact Us

The South Winnipeg-St. Norbert Ward has the largest population in the City of Winnipeg with 68,000 residents living in 15 unique residential communities. Our office consists of myself and an Operations Manager working to help you. Please know we experience a high volume of phone calls and E-Mails on a daily basis, and are doing our very best to respond to you in a timely manner. Your patience is appreciated!

Find services specific to your address:

For an overview of civic services for your specific address (i.e. your snow zone; recycling, garbage & yard waste collection day; insect management area; police district; assessment value and more), click Citizens Information Service and enter your address.

My personal priority is to work towards improving overall communication with City Hall, Councillors and residents.  I was always challenged by the City’s inability to communicate with residents prior to becoming elected – and now am working to improve this!  I know the City can do much better.

Contact Us

Janice Lukes, City Councillor

South Winnipeg-St.Norbert Ward
Telephone or Fax:  Office at City Hall
E-mail:   E-Mail Me at City Hall


Mailing Address

Councillor Janice Lukes
City of Winnipeg
510 Main Street
Winnipeg, MB     R3B 1B9

Office Hours

Monday to Friday     8:30 am to 4:30 pm

311: City of Winnipeg

City of Winnipeg 311

311 is WAY MORE than just a phone number! It’s a powerful tool that provides information and access to city services in far more ways that most folks realize.

311 FAQs

Take a minute and check out the FAQ’s

311: Track Your Request

Once you have filed a request – you will receive a tracking number.

Track your request

311 Email

Only a tiny percentage of people email 311 – USE THE EMAIL! You have a record of your request and the reply!


311 Mobile App

Download the 311 APP to your smart phone!

Download 311 App


311 TTY

TTY (Telecommunication device for the deaf)



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Contact Janice Lukes

Janice Lukes
City Councillor
South Winnipeg-St.Norbert Ward
Contact Janice